Send your requirement
Send us the device or model, quantity and required specifications, and the Brava team will review your request.
Help Center
Send your request and we’ll review availability
Send us the devices, quantities and specifications you need. The Brava team will review your request and check availability and sourcing options for the relevant market.
The clearer your request details are, the more accurately our team can assess suitable options and follow up with the information needed to proceed.
Request steps
From request to follow-up
Send your requirements, and the Brava team will review the request and check market-based availability and sourcing options before following up with you.
We review the request and availability
The Brava team reviews the request and checks availability and suitable sourcing options based on the target market.
We follow up with the outcome
After the review, our team contacts you with the availability status, suitable options and any additional details needed to proceed.
Important information
Important information when sending a request
Availability is reviewed by market
Availability is determined after your request is reviewed. The Brava team checks the model, quantity and target market, then verifies suitable sourcing options.
Specifications can vary by market
Details such as SIM type, network support, colours and capacities may vary by region and device variant.
Specify the device condition
If you need a new, used, refurbished or open-box device, include the required condition in your request.
Share the target market when relevant
If the request is intended for a specific country or market, tell us so we can check the appropriate variant and specifications.
Frequently asked questions
Answers to the most common questions
If your question is not covered here, contact us and our team will help you review the details of your request.
How is device availability checked?
Availability is checked after we receive your request. The Brava team reviews the model, quantity and target market, then follows up with the availability status and suitable sourcing options.
Can colours, capacities or SIM options vary by market?
Yes. Some specifications vary by region, market or available batch, including colour, storage, physical SIM/eSIM support and network type. These points are confirmed with you before we proceed.
Do you offer only brand-new devices?
That depends on the request and market. You can specify a preferred condition such as new, used, refurbished or open-box, and the Brava team will check available options when reviewing the request.
What information should I send when requesting a quote?
It is best to send the device or model name, desired condition, preferred colour or storage if relevant, quantity, country or target market, plus any special notes about your request.
Can you supply for businesses and commercial quantities?
Yes. We handle requests from businesses, traders and distributors, including wholesale and commercial quantities, depending on the device and sourcing requirements.
What happens after I submit an enquiry?
The Brava team reviews your request and checks availability and sourcing options for the relevant market, then follows up with the outcome or requests additional information if needed.
Is there a specific response time?
We aim to review requests as quickly as possible during working hours. Response time may vary depending on order size, market and the time required to verify availability and sourcing options.
How do I contact you if the contact form is disabled?
You can reach us by email, phone or WhatsApp using the contact details shown on the contact page.
Still need help?
Contact us to review your request
If you did not find the right answer here, send your request or contact us directly. Our team will review your needs and check suitable availability and sourcing options for the relevant market.